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Last Updated: Jul 29, 2015 04:20PM CDT

Did you purchase some coins that never arrived? Read on to find out how to request a refund! Unfortunately, we don't have the ability to offer consumables (i.e. coins, balls, grabs) so while we'll be happy to help you get your money back, we can't get you anything else!


iTunes Refund

To request a refund from iTunes, please follow these steps:

  1. Visit in your browser
  2. Sign in with your Apple ID and password
  3. Find the item that needs to be refunded, and click "report a problem" next to it.
  4. Follow the menu prompts, and submit.

Amazon Refund

Please contact Amazon customer service to request a refund. You'll need to send them an e-mail--the link is below! 

Amazon Support:


Google Play

You can contact our Customer Support and request a refund, or you can contact Google Play Support. 

Google Play Support:
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